Гришаня: Hello!
Гришаня: I have a question
Гришаня: I ordered a withdrawal on 6 of February for my WebMoney purse
Гришаня: 4 days passed but I haven't got any money.
Гришаня: And today the message from Titan came to my e-mail, where you said that my withdrawal was succesfully processed to my Credit Card. It seems to me that I ordered withdrawal for WEB-MONEY, not for credit card. Can you explain this to me?
Гришаня: anybody here?
Kaycee: I apologize for the long wait. My name is Kaycee, how may I help you?
Гришаня: I have already written my problem
Гришаня: please read it
Kaycee: Let me check please, Grigoriy.
Гришаня: check it please, Kaycee
Kaycee: How much did you withdraw?
Гришаня: 1,000 $
Kaycee: Thank you for the information.
Kaycee: Yes, we have processed your withdrawal 1,000 $ on 10 Feb 2012 06:08 via yoru credit card.
Гришаня: WHY for credit card....
Гришаня: I orderd for WebMoney
Гришаня: I dont need this money to credit card
Kaycee: Yes, we refund it to your credit card, the one you have used before to deposit here.
Kaycee: Its the discretion of the poker team to process your withdrawal to the most convenient way.
Kaycee: Upon approval, it will take 7-14 business days ( Mondays - Thursdays) for you to get the money via your card.
Гришаня: Tell me please why you willfully, witout permit of owner of this funds change the preferable for me payment system? I ordere this money for WebMoney, and initially my request was registered as withdrawal for my WebMoney ID.
Гришаня: I dont understand such actions from your party.
Гришаня: If there was some problems with WebMoney - you could first e-mail to me and ask If I want to withdraw for credit card. But you decided to send it to my credit card and even didnt know if I really didnt mind from that
Гришаня: and there is a big problem now, caused by your self-willed actions.
Kaycee: I understand.
Kaycee: We will attempt to accommodate your request regarding the payment method and currency of payment of your withdrawal.
Kaycee: However, we cannot guarantee this, and we reserve the right to process and pay withdrawals via any payment method chosen by us.
Kaycee: What seems to be the problem with your withdrawal via your credit card?
Гришаня: the problem is next - I need 1,000 $ on my web-money purse, but 1,000 will not ger there.
Гришаня: and the terms of cause
Гришаня: you declared 48 hours for web money. And now I have to wait 7-14 buisiness days
Гришаня: such a small inconvinience
Гришаня: to tell the truth I am upset a bit of such attitude from Titan to its regular player
Kaycee: I apologize if you feel that way. However, its in the terms and conditions of our poker room.
Kaycee: I hope you understand.
Гришаня: Yes. So... what sense to declare different payment system in the cashier, while you self-willed decide what way to act?))
Гришаня: illusion of choice?
Гришаня: right on the elections in Russia
PartyGaming - $30+$3|10/20 NL - Holdem - 10 players
Hand converted by PokerTracker 3
MP: 3,620.00
MP+1: 2,965.00
MP+2: 3,970.00
LP: 1,970.00
CO: 4,105.00
BTN: 5,630.00
Hero (SB): 3,980.00
BB: 3,805.00
UTG: 3,950.00
UTG+1: 4,060.00
Hero posts SB 10.00, BB posts BB 20.00
Pre Flop: (30.00) Hero has
UTG raises to 60.00, fold, fold, MP+1 calls 60.00, fold, fold, fold, BTN calls 60.00, Hero raises to 321.00, fold, UTG raises to 815.00,