master_TAG @ 6.8.2016
сделал, как я сказал, и тоже похерил всю базу ) видимо, что-то не так с этой опцией
написао в тех поддержку- нет у них такой функции. Как жить(
Hi -
Thanks but as you're seeing one can't purge hands of players you've played against since doing so will remove your hands too. Purging happens at the table level meaning there's no way to remove hands of a specific player without also removing that hand for everyone else at the table.
Since it sounds like you're going to need to reimport your hands I'd do that into a new database rather than the purged one, which could now have issues because of the extensive purging:
1. Click "Database -> Database Management", "New", "Create" to make a new database.
Afterward click on the new database name and click the "Set Default" button, click the new database name once more and click the "Set Active" button - you want both "Default" and "Active" to show next to the new database name.
2. Click "Configure -> Site & Import Options -> Preferences" and make sure the "Databases" boxes both have "Current Active Database" in them.
3. Click "HUD -> Edit HUD Options -> General Settings -> Advanced", remove the check mark by the old database and add a check mark for the new one. Click "Apply" and "OK" to save the change.
4. To import all your original hand histories click "Play Poker -> Get Hands From Disk -> Select Directory" and navigate to/select where they are, probably here:
C:\Users\SOME_NAME\AppData\Local\PokerTracker 4\Processed
If there are a lot of hand history files there that could take awhile to complete so I would schedule accordingly.
This doesn't do anything about your original problem but it will at least put things back how they were before sending your ticket.
Since there's no way to remove from your database just this one player you're saying has changed, what you could do as an alternative is change his HUD color border:
https://www.pokertracker.com/forums/viewtopic.php?f=58&t=56183#p277541You'll still be seeing mostly his old stats but now with the different color border it will alert you that this player's HUD values may not be representative of his newest playing style.