-10% на все подписки GTO Lab
-10% на курсы от регуляров
До 22 мая по промокоду GIPSY!
An issue arose with seating, which was interfering with logging in as well as sitting in. For a brief period, the same problem prevented us from interacting with the tools to pause all tournaments. As soon as we could, we paused all running tournaments while the issue was sorted out. Once it was sorted out, we announced that all tournaments would resume in 5 minutes and then resumed play.
We did not cancel any tournaments on this occasion, as the problem was sorted out quickly and we were able to resume play. Having said that, we will of course evaluate requests for compensation from players who may have been materially affected. We will review all such requests on a case-by-case basis and ask for your patience while we handle each one thoroughly. We'll try to process all such requests within 72 hours.
Yep, thanks for the resume of play, now I can see myself blinding out.
Мы будем рассматривать запросы на компенсацию для игроков, которым был нанесен материальный ущерб. "Материальный ущерб" означает, что Вы пропустили значительное количество рук и потеряли значительную часть Вашего стека по причине внесенных блайндов и анте.
got an email saying I may be entitled to my buy in back. This is really good news and it makes me happy that I may get a buy in back when there were 16 players left when I was disconnected and 1st prize was 2500 times greater than the buy in.
We did not cancel any tournaments on this occasion, as the problem was sorted out quickly and we were able to resume play. Having said that, we will of course evaluate requests for compensation from players who may have been materially affected. We will review all such requests on a case-by-case basis and ask for your patience while we handle each one thoroughly. We'll try to process all such requests within 72 hours.
wtf we lose all our chips while sitting out and come back to 0.5bb and they expect us to be ok to suck it up and play on?