отписал в саппорт, как я и предполагал:
The Ethereum network has been very busy the past couple days. Even at say 60000+ gas and 21 gwei the wait time had been calculated at over 2 hours. Ethgasstaion does not even calculate below 58 gwei right now.
As I'm sure you know, we are covering the gas prices of all withdrawals. Our defaults for gwei and gas limit adapt to Ethereum network loads, however this network spike was large enough and took place quick enough, that our system did not recalculate these settings in time to compensate.
Transactions will still either process, or will return to your account so that they may be initiated again. We will fix those we can manually, but while they are pending on the blockchain, we cannot affect them, unfortunately. For those pending on our end which have failed on the blockchain as a result of this spike, we will have to locate and resolve these manually, and this will take some time. Our tech team is also examining options to ensure we are more quickly able to respond in the future, so we do not have this issue again. Given the magnitude of systems and players affected, it is difficult to give a specific time estimate on the resolution for these, but rest assured the team is working hard on this issue.
We apologize for this inconvenience, and appreciate your patience with this process.
CoinPoker Support Team
по мне они должны либо беспрепятственно быстро выводить за свои, либо предлагать игроку разделить часть расходов на пересылку если газ высокий. иначе получается бред, а-ля "извините, но мы не можем вывести ваш мильон, потому что высокие расходы за его пересылку, аж $0.5 вместо $0.25 обычных..."