Thank you for your email.
First, you should restart your computer and power off/on any network equipment you have connected (i.e. modem, router, access points or hubs). If this fails, check your system date/time (located on the Taskbar) to ensure the current date and year is set properly. Next, make sure if you have a firewall or similar software (i.e. proxy or websense filter/parental control) installed it is configured correctly to allow PokerStars to access the Internet.
If the above fails, please provide us with the exact error message you are receiving and let us know what firewall or security software is installed on your computer (i.e. CA Security, Kaspersky, Avast, AVG).
It would also be helpful if you send us the PokerStars program log files from your computer (PokerStars.log.0, PokerStarsUpdate.log.0, and PokerStarsCommunicate.log.0 if present). To send us the log files, you will need to manually locate them and attach them to an e-mail. Depending on your Operating System the logs will be located in different directories.
вот что прислал саппорт, все же думаю, не в моем компе дело, а у них самих=))))
жееесть)
а вообще у тя ж отмаза есть, ты учишься=))так что шли их лесом=)