ceedonen @ 25.4.2017
Добрый день!
Заморозили аккаунт скрилл временно. Попросили по почте отправить им доки. Отправил 20 апреля. Прошло 5 дней и ничего, а сегодня пишут что заморозили ( Я в тильте от них.
Письмо от memberverification@skrill.com
We have contacted you twice to request a Source of Wealth form in order to meet our verification requirements.
Our records indicate that 28 days have passed and we have not yet received this important document from you.
As outlined in our last email on this matter, we must now de-activate your account on a temporary basis.
We understand the inconvenience this may cause and wish to advise that we will re-activate your account immediately as soon as we receive the
required signed form and any additional information if any has been requested.
We appreciate your understanding and look forward to re-activating your account once this important verification process is complete.
Что теперь делать ? Такое ощущение что они специально игнорят.
Ответили, теперь насколько я понимаю просят выслать им выписку транзакций со старзов и банковского счета.
Thank you for your email.
Please provide the additional information and documents requested in our previous letter in order to complete the verification
- What is your expected total withdrawals from your Skrill account for the remainder of the year?
- What is your yearly income from your primary occupation?
- Provide a current bank statement from the last 3 months for the bank account you have registered with us
We appreciate your screenshots from Pokerstars. However, since your main activity is related to gambling, please be kindly aksed to provide your transaction history from Pokerstars for a longer period. Bear in mind that we will not accept excell files or files in other editable format. Please filter your history gfor the last three months and send us back in jpg/pdf format by simply replying this letter.
Thank you for the understanding on this requirement.
Зачем с банковского счета то ?) Отправлять ? )