Цитата (Parasolver @ 23.10.2020)
kagapov10, первым делом в саппорт написал, говорит настройки графики снизь, а они и так на выкл. Больше опций нет. Вот тупость, такой клиент убить.
вот что мне ответили еще, если не починят, видимо прийдется прощаться со старзами :(
Thank you for your follow up.
We are sorry about your problems with our software.
Aurora is now the default graphics engine for our software, the old table technology is being retired and we have removed the option to turn off Aurora.
Unless you did that already, please try switching to our 'Carbon' table theme that should improve performance issues.
To select your table theme, log into your account from a desktop device, and go to:
Settings → Table Appearance → Themes
If problem remains, please send us the log files from our software.
Finding your log files
To get your log files, load our software (you don't need to log in). Go to the lobby and select:
Help → Log Files (include your username and any details related to why you're contacting us) → SEND LOG FILES.
This will automatically send us the log files and your explanation.
Sending your log files with other attachments
If you want to include other attachments (like screenshots) and send them together with your log files you can do so manually. Open the lobby, and select:
Help → Log Files → ZIP & SAVE
Save the file to your desktop (you may have to navigate to the desktop as the default location is the settings folder).
Then send us the log files via our software, mobile app, or website and we'll get back to you as soon as we can.
Thank you for your cooperation Kiril and for playing with us.
Regards,
Lukasz
Technical Specialist
Stars Support
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