Цитата (master_TAG @ 19.12.2011)
была такая проблема, но ее фиксили в одном из обновлений
Насколько я понимаю, ХМ2 автоматически обновляется ? Я пробовал на последней версии, все тоже самое
саппорт дал ответ такой. Напрягло то, что мне нужно убить антивирус, если я конечно правильно понял
Hi,
Sorry for the delay in reply. Our email volume swelled significantly after the release of HM2 so we are behind our average response time currently.
Which Operating System, Firewall, and Anti-Virus are you using?
Many of those free Norton, Mcaffee, Comodo, Zonealarm, etc, 'internet security' bundles will not work well with holdem manager.
Please do the following steps, so we can get your computer to a state that we know will work with Holdem Manager:
1) Uninstall any 3rd party security software bundles.
2) Reboot your computer
3) Please install the latest version:
http://www.holdemmanager.com/downloads/Holdem_Manager_2_Beta.exe4) Enable Windows Firewall's recommended settings through your Control Panel, turn off Windows Defender, and add firewall exceptions for HM and SQL -
http://hm2faq.holdemmanager.com/questions/1011/Software+Security+Problems+%28Firewall%295) Install Microsoft Security Essentials for antivirus/malware protection and update it -
http://www.microsoft.com/security_essentials/1) Go to C:\Program Files\Holdem Manager 2 (Program Files (x86) for the 64bit version)
2) Right click the HoldemManager.exe and choose "Properties".
3) Go to the Compatibility Tab and select "Run this program as an Administrator".
4) Repeat Steps 2 and 3 for HudFuncsApp.exe
If this option is greyed out it is because the UAC must be enabled.
Enable UAC -
http://www.howtogeek.com/howto/windows-vista/disable-user-account-control-uac-the-easy-way-on-windows-vista/Reboot.
Complete Step 3 and 4.
The UAC can be turned off again if desired.
Please export your HUD's in HUD Options.
Please delete everything EXCEPT FOR DATABASE
Win7: C:\Users\username\AppData\Roaming\HoldemManager\
Showing hidden files:
http://www.bleepingcomputer.com/tutorials/tutorial151.htmlXP: c:\documents and settings\username\application data\HoldemManager
Showing hidden files:
http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/win_fcab_show_file_extensions.mspx?mfr=trueUninstall HM2 and then Reinstall HM2
http://www.holdemmanager.com/downloads/Holdem_Manager_2_Setup.exe*Try creating a new UTF DB -
http://hm2faq.holdemmanager.com/questions/1431/How+is+a+new+database+created+in+Holdem+Manager+2%3F*Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB -
http://hm2faq.holdemmanager.com/questions/81/Options+%7B47%7D+Hand+Importing+%7B47%7D+Manual+Hand+ImportingIf you continue to have problems, please reproduce the problem and attach your log.txt file.
Please www.7-zip.org the file before attaching it, as sometimes text files can become corrupted as attachments.
XP:
c:\documents and settings\{username}\application data\HoldemManager
7/vista
c:\users\{username}\appdata\roaming\HoldemManager
Enable the option to see Hidden Files and Disable “Hide protected operating system files”:
http://www.bleepingcomputer.com/tutorials/tutorial62.html - It should look like this:
http://rvgsoftware.fileburst.com/images/hidden.jpg