Всем привет,
возникла проблема с установкой PT4.
При запуске появляется следующее окно
.
Обратился в сапорт-получил следующий ответ.
Did PokerTracker4 originally install PostgreSQL for you (that's the program your poker data will be saved in)? If so did the PostgreSQL install actually complete?
Or instead of PokerTracker4 asking to install PostgreSQL it immediately went to "Configure PostgreSQL"?
1. If PokerTracker4 did install PostgreSQL for you, the problem now is usually your firewall interfering so please see this (if yours isn't listed see the "General Firewall Troubleshooting" section at the top): Firewall Troubleshooting
It is very important to note that disabling a firewall or turning it off will rarely help so you'll want to be sure it can't interfere by using the steps above.
2. If PokerTracker4 did not install PostgreSQL for you but you know PostgreSQL is working on your system, it's probably the PostgreSQL pass word causing the problem.
You can try "postgrespass" (no quotes) but if that doesn't work see this guide to remove the PostgreSQL password requirement: Disabling PostgreSQL password
After that reboot then any PostgreSQL password prompts can be left blank or ignored since PostgreSQL will no longer be checking.
3. Last, if PokerTracker4 didn't install PostgreSQL and you don't know whether or not it's installed, reboot, click "Start -> All Programs -> PokerTracker 4 -> PokerTracker 4 (Logging Enabled)" and click through any messages; only start Pokertracker4 once even if nothing appears. This won't fix anything but since we can't see your computer the files you send will show us what's the matter.
Then *attach* to your reply:
--> C:\Users\SOME_NAME\AppData\Local\PokerTr acker 4\PokerTracker4.log
--> The *newest* 3 or 4 PostgreSQL logs (click on the "Date Modified" column to sort the files by date): PostgreSQL log files
--> Include by name all security programs you use (i.e., "Norton xyz", etc.)
If you need help with attaching to your reply you can use this guide: Attaching Files
Mike
В файрволе добавил в исключения - изменений никаких.
Стоит 10 Виндовс, антивирусов помимо системного нет.
есть