Цитата (potter @ 7.5.2017)
Masha_RedKings, мой ник brunsonhat
Попросили, чтобы Вы проследовали присланной инструкции. По ней получится полностью переустановить клиент. И отпишитесь, пожалуйста, с результатом.
PS: Инструкция на английском. Я попросила узнать, есть ли на русском, но сомневаюсь, что будет.
Please run crashhelper to repair the Client:
Navigate to C:\Microgaming\Poker and open the relevant folder (xxxxxxxx) run Crashhelper -> Repair Install ->Force Resource Compilation
Should this not resolve the issue please follow the instructions below and do a complete uninstall:
Complete Uninstall:
Ensure that the client has in fact closed by checking the following:
1. Right Click the taskbar OR press CONTROL, ALT, DELETE
2. Click on Start Task Manager
3. Click the APPLICATIONS TAB, find if the poker client is one of the running programmes.
4. Click on the poker client
5. Click end task
Then uninstall the client again by following steps to perform a clean installation:
1. Navigate to the Control Panel.
2.1 For Windows XP, select "Add or Remove Programs".
2.2 For Windows Vista/Windows 7, select "Programs", then "Uninstall a program".
2.3 For Windows 8 and above, right click start button - > control panel -> programs and features
3. Select the Poker room and click on "Change/Remove".
4. Choose "Uninstall" and once it has completed, select "Close".
5. To ensure that all files have been completely removed, Navigate to C:\Microgaming\Poker and delete the relevant folder (xxxxxxxxMPP).
6. Navigate to the Poker Room website and begin the download/installation process.
NB: Please ensure you do not have any software that may be blocking the poker client from installing.
NEXT
1. Go to start type regedit and click enter
2. In the folder HKEY_CURRENT_USER, expand the folder to find Software/MGS/Poker and Pokers folder and delete the folder xxxxxxxxx.
Closed Registry Editor, restart your PC and please ensure all software that could block the client from installing, like firewalls are disable.
Now go the xxxxxx poker site and download the install file and install.
Should the error still occur, please do the following;
Navigate to C:\Microgaming\Poker and open the relevant folder (xxxxxxxxxxMPP) run Crashhelper and send us the savedlog.zip.
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