На данный момент последнее письмо было таким
Thank you for contacting us regarding the Spring Championship Of Online Poker (SCOOP).
All SCOOP tickets can only be used in SCOOP Main Events.
If you win SCOOP Main Event tickets through MTT satellites you can contact us once SCOOP has concluded and request that we exchange the tickets for you. Simply send an email to support@pokerstars.com with the subject line "SCOOP ticket exchange" and include the details about which tickets you want to exchange and what tickets you would like in return. Please note tickets cannot be exchanged for cash or T-Money.
The possible tickets you can choose from are the following:
$0.55 Tournament Ticket
$1.10 Tournament Ticket
$2.20 Tournament Ticket
$3.30 Tournament Ticket
$4.40 Tournament Ticket
$82 Step 3
$700 Step 5
SCOOP 2017 $5.50 Ticket
SCOOP 2017 $11 Ticket
SCOOP 2017 $27 Ticket
SCOOP 2017 $55 Ticket
SCOOP 2017 $109 Ticket
SCOOP 2017 $215 Ticket
SCOOP 2017 $1050 Ticket
These requests can only be considered once SCOOP ends on May 23rd. Ticket exchanges cannot be granted before that time.
Please keep in mind that this does not apply to any Main Event tickets won through our SCOOP Spin & Gos. These cannot be exchanged but can be saved and used in future tournaments. The one exception is the $10,300 Main Event High ticket. If you should win more than one of these, the additional ticket(s) will be exchanged for Tournament Money (T-Money) instantly.
More details about SCOOP can be found in the "Special Offers" section on our website.
Please let us know if you have any further questions, and best of luck in the SCOOP!
Regards,
Gearoid
PokerStars Support
В новом запросе поинтересовался, смогу ли я обменять на нон-скуп билеты дороже 4$.
Но это все все равно не отменяет проблемы. Они все равно по-прежнему изменили правила на ходу и не хотят выполнять то, что пообещали. Меня даже не проинформировали о нововведении. Я просто наобум еще раз решил уточнить этот момент. На деле, не соберись бы я вчера написать это письмо им, 23го мая сидел с билетами на 50к
ПЕРВЫЙ??? правда???
По-моему они уже очень давно всё делают, чтобы реги от них ушли.